Event Tech of the Week: @Ticketscript

Today, we’re talking about: ticketscript

Company/Tool Name: ticketscript

Website: www.ticketscript.com

Twitter: @ticketscript

Facebook: /ticketscript

What is the “problem” that your tool seeks to solve?

When we launched in 2006 the ticketing industry was dominated by large third party ticketing agents. We wanted to show event organisers and promoters that they didn’t need these third parties to be successful. Since then the industry has changed, but this principle still rings true. We are a big believer in giving independence, freedom and total control to event organisers over their ticketing and every product we develop and all that we set out to do reinforces this message. Our ticketing solution integrates seamlessly into the event organisers very own website, mobile site or Facebook fan page so their customers can purchase tickets directly from them without the need to register with a third party.

What is the best audience for this tool? Corporate events? Social? Other? Large? Small?

Anyone who sells tickets! We work with a very wide range of clients from huge music festivals and clubs, air and car shows, to cinema and halloween events. Our product offering is completely scalable so whatever the size of the event, we can provide the required solution. We’ve so far helped over 1250,000 events sell more than 2 million tickets.

What does your tool help event planners do better?

The idea behind ticketscript is to reduce the stress of event organisers by providing an easy to use, reliable and highly informative ticketing solution that makes their lives easier. We don’t want the event organiser to worry about things like whether their ticketing solution can handle high demand on-sales, or if the customer insights and reports will be delivered in easy-to-read reports. It’s all taken care of with our offering. We also have a dedicated account management team who are always on to assist with our clients.

How is your tool different from/better than the competition?

From a holistic perspective, we set out to provide the organiser with independence over their event so they’re not reliant on third parties and can make there own decisions when it comes to ticketing. We provide all the tools to make this a reality and are a truly ‘direct to consumer’ ticketing solution. Some self-service platforms will still transfer the customer to a third party site to purchase tickets which we don’t believe in. Another key element to our model is we allow the event organiser to retain 100% of the customer data and do not share this with competitors like third party agents and discovery platforms do. It’s all about growing your own community and remaining in control over your business.

What is the single coolest feature of your product?

We recently introduced the new ticketshop which is the most responsive and intuitive on the market. It seamlessly adapts to any device and has great sharing capabilities across Facebook, Twitter and WhatsApp, so ticket-buyers can celebrate their purchase and help out the event organiser with some extra (free) promotion.

Anything else we need to know?  

We offer a complete service from the ticketing software to in-depth reporting, as well as entrance management solutions so you can work with us across your entire event. We’re constantly developing new products/features and looking at the future of event ticketing to see how we can ensure we’re at the forefront. Lot’s of exciting things are on the horizon so keep your eyes peeled 🙂