Event Tech of the Week: @etouches

Today, we’re talking about: etouches

Company/Tool Name: etouches

Website: http://etouches.com

Twitter: https://twitter.com/etouches

Facebook: https://www.facebook.com/etouches

What is the “problem” that your tool seeks to solve?

We want you to love your event software.

etouches event management software gives planners one complete software solution for all of their events. Many planners are still using excel or are completing manual tasks for their events, and etouches is  wants to help automate the process. With one easy to use system, we help to remove the human errors and increase efficiency for planners from event to event.

What is the best audience for this tool? Corporate events? Social? Other? Large? Small?

We understand that every client and event planner is different, so we do not cater to just one type of customer. Our solution is used across the globe in over 35 different countries for corporations, event organizers, agencies and associations. Organizations both large and small use our solution to help streamline their event processes. etouches also caters to organizations that have large registration needs with our enterprise pricing and packages.

What does your tool help event planners do better?

etouches 15 module platform helps to ease every major function in the event planning life cycle. The multilingual software offers modules for registration, website creation, surveys, email marketing, project planning, room scheduling, budgeting, team collaboration, matchmaking, seat planning, booth purchasing, mobile app creation, abstract/content submissions, lead retrieval scanning and venue finding.

With online registration to DIY event websites to surveys and more, planners have the power in their hands to increase their events’ efficiency. Clients will be able to create more opportunities by gaining back crucial time that was normally spent on manual processes. It makes planning easier and helps to give you and your team a peace of mind.

How is your tool different from/better than the competition?

What sets etouches apart from other software solutions on the market is that we were once event planners ourselves. We understand what it is like to live the planner lifestyle, and understand the needs of someone in this industry. We work hard to provide clients with a solution that not only they will be happy with, but their attendees as well.

Our solution is also very easy to use. Unlike some of our competitors, you do not need to be a tech genius to use our software, no HTML coding knowledge required! It is a simple, but powerful solution that allows you to easily set up your events and make changes yourself.

Finally, our support is what we are most proud of. Completely free and available twenty-four hours a day, our in-house support team is available wherever our clients are. Built with event and software experts from across the globe, we are able to help anytime day or night.

What is the single coolest feature of your product?

The relationship that etouches has with its growing team of partner integrations is one of the best features that the platform has to offer. Understanding that we cannot be the best in everything that we do, we team up with some of the leading technology solutions in mobile, travel management, marketing automation and more. This allows us to offer one of the strongest offers on the market.

Anything else we need to know?  

Our objective is to provide clients with a solution that fits their specific needs and that will allow them to be successful. We understand that every client is different, so we work closely with our customers to make sure that we offer them a custom solution that they will be happy with. That means being close to where they are and being able to offer local support to clients. We have offices in the United States, United Kingdom, Australia and United Arab Emirates.

This weekly series spotlights a new tech tool that is designed to help make planning events much more seamless. Whether it’s using event software to track every detail from start to finish or mobile apps that deliver content to attendees’ fingertips, these technologies allow planners to divert their stress to more critical issues like deciding which napkin color looks best.